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Communications

Fixing Brand Reputation by Tony Abad
 Fixing Brand Reputation by Tony Abad 480 480 Angeli Maduli
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“Reputational or brand damage” is often believed to be the top global risk faced by businesses. The unpredictable nature of such crises in an age of 24-hour news cycles and instant social media poses a serious threat to a company’s hard-earned global image. However, with proper planning and education, there are opportunities to rebound from…

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Understanding Others’ Style by Shiela Cancino
 Understanding Others’ Style by Shiela Cancino 480 480 Angeli Maduli
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For any team to #thrive, it needs different #people, #ideas, and #communications techniques. Managing expectations is a huge part of successful leadership and as a leader, your job is to adapt your style to get the most out of the people around you. People tend to respond well to others whose work style reflects their…

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Role Of Internal Communications Training by Lashley Highlight
 Role Of Internal Communications Training by Lashley Highlight 480 480 Angeli Maduli
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What’s an important but often overlooked way to set employees and your company up for success? It’s something as simple as Internal Communications Training. Every employee contributes to your brand, and every employee is an unofficial spokesperson for your brand. So it’s important to have a company where people communicate well and are mindful of…

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Highlight#1 from TCP Live#7 – Asking for what you want by Yasushi Okue
 Highlight#1 from TCP Live#7 – Asking for what you want by Yasushi Okue 480 480 Angeli Maduli
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In Japan, being overt is considered rude. For an outsider doing business in Japan, it’s important to remember that the Japanese have a high-context culture and rely on group actions. Business is all about relationships and connecting with other people. And the people you do business with could be your clients, your peers, and your…

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Highlight#4 from TCP Live#3 – Embracing Vulnerability by Shiela Cancino
 Highlight#4 from TCP Live#3 – Embracing Vulnerability by Shiela Cancino 480 480 Margot
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People often associate vulnerability with a fear of being exposed, criticized, or attacked for their flaws and mistakes. But TCP Expert and an experienced confidence coach, Shiela M. Cancino, CPA, DTM, ICF Coach, believes that #vulnerability and #success in cross-cultural relationships go hand in hand. Effective communication is often seen as a challenge in cross-cultural…

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Vodcast #44 – Respect Different Accents by Goodie Okechukwu
 Vodcast #44 – Respect Different Accents by Goodie Okechukwu 480 480 Margot
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Our power of voice – our accent is fundamental to our identity. But in today’s global village, it can also make us more susceptible to quick judgments and stereotypes. Research on the detection of French accents by American listeners uncovered that it takes us less than 30 seconds to linguistically profile a speaker, and make…

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Vodcast #41 – Communication for Continuous Growth by Shiela Cancino
 Vodcast #41 – Communication for Continuous Growth by Shiela Cancino 480 480 Margot
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While striving to improve service & products is crucial, there is another important element of success that businesses often overlook. Communicating with clients to understand what they need! But also while communicating, we often focus on what we should say or assume things about the other person. However, effective communication is more about being curious…

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Vodcast#40 Master the Art Of Cross-Cultural Storytelling
 Vodcast#40 Master the Art Of Cross-Cultural Storytelling 480 480 Margot
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🧠 When we hear a story that resonates with us, our levels of oxytocin – a feel-good hormone increase. That’s the power of Storytelling. Stories have a unique ability to build connections as they boost our feelings of trust, compassion, and empathy, and motivate us to work with others. ⚡But when it comes to cross-cultural…

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Live#3 How to Build Relationships in a Diverse Culture
 Live#3 How to Build Relationships in a Diverse Culture 480 480 Margot
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🤞Do You Want to be More Trusting but Don’t Know Where to Begin? Trust in the workplace has been emerging as a trending topic since the pandemic and is perhaps the most important characteristic of a high-functioning team. For any type of team, trust is a challenging thing to create and maintain. But when it…

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Vodcast #38 – The Perception of Accents by Goodie Okechukwu
 Vodcast #38 – The Perception of Accents by Goodie Okechukwu 480 480 Margot
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“Ants don’t sleep.” 🔎 A psycholinguist Shiri Lev-Ari had both native and non-native speakers record this simple statement and then played the recordings back to native speakers only, who in turn had to rate them from the most to the least true. The heavily accented statements were deemed the least true, despite having the exact…

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